Easy-to-digest programs...
...Immediately usable skills

Main Courses for Managers & Leaders

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What does your communication say about you as a manager?
	Writing on the Fast-Track: How to Inform, Influence, and Mobilize Others The Fine Art of Communicating Influencing Upward and Across Building Employee Commitment Through Empowerment Practical Coaching for Win-Win Outcomes Face-to-Face Communication: Better Dialogues, Better Outcomes

Power Lunches for Presenters

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Position yourself as a confident and credible presenter.
	How to Write a Focused Speech Quickly and With Impact Seven Ways to Captivate and Motivate Your Listeners Delivery Skills: Speak With Confidence and Passion Pruning the Deadwood From Your Overgrown Visuals Dealing With Difficult Audiences

All Employees-A La Carte

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Be more productive and constructive in your communication.
	E-Mail Survival Strategies Business Writing: Get Your Point Across in 30 Seconds Technical Communication: Speak in Your Reader's Language With Extreme Clarity Giving and Receiving Constructive Criticism Assertive Team Communication Everyday Creativity in the Workplace Think on Paper: Translating Goals Into Action Everyday Timewasters: Pitfalls and Possibilities Balancing Work and Life

Daily Specials for Sales & Customer Service People

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Build customer loyalty through client-focused communication.
	Building Customer Relationships Through Better E-Mail The Anatomy of a Successful Client Proposal Getting Customers to Listen Business Development Presentations Win-Win Customer Service Communication

• All programs are "made to order" to meet your exact needs.
• Most programs run about 90 minutes.
• Pricing varies by workshop design.