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After using the skills and tools acquired in the workshops, participants report achieving measurable productivity improvements and increased morale. Here are some of their comments:

"Debra's Business Writing class was excellent. Her delivery is very professional, user friendly, and enthusiastic. She loves to teach and teaches what she loves."

"The exercises in the Lunch & Learn workshop involved every participant. They made us think and get creative."

"I found the brainstorming sessions and conflict resolution role playing to be most valuable."

"The communication course gave me the tools I need to be more assertive. The course tools are suitable for all personality types."

"The concise job aid is a good desk reference. It will reinforce what I learned and help me for years to come."

"I finally have focus; I will be a better writer."

"This information gave me the tools to write the report I've always dreamed about!

"Working in groups and using the skills provided will help me involve my team in solving problems and motivate others in a positive way."

"I've learned good methods for presenting tough stuff."

"Anyone who writes needs to attend. We are in dire need of a culture change!"

"I liked the actionable tools to improve management style. I can apply the strategies immediately when I return to work."





 


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